NAVIGATING KNOWLEDGE DYNAMICS: THE ROLE OF TACIT KNOWLEDGE SHARING IN ENHANCING ADMINISTRATIVE STAFF PERFORMANCE IN HIGHER EDUCATION IN ANAMBRA STATE, NIGERIA

Authors

  • Prof. Anthonia Ngozi Umezulike Department of Vocational Education Chukwuemeka Odumegwu Ojukwu University, Anambra state
  • Dr. Athonia Chinyere Okoye Department of Vocational Education Chukwuemeka Odumegwu Ojukwu University, Anambra state
  • Dr. Rose Chinyere Ezenwanne Onitsha high school, Onitsha Anambra state
  • Pius Chukwuemeka Ufaroh Onitsha high school, Onitsha Anambra state

Keywords:

Knowledge Dynamics, Tacit Knowledge Sharing, Administrative Staff, Performance

Abstract

The study determined the role of tacit knowledge sharing in administrative staff performance in higher institutions in Anambra State, Nigeria. One research question and one null hypothesis tested at 0.05 significant level guided the study. The study adopted a descriptive survey research design with a population of 544 (206 male and 298 female) administrative staff in four public tertiary institutions in Anambra state studied without sampling. Two (2) instruments namely; Role of Tacit Knowledge Sharing on Performance of Administrative Staff (RTKS-PAS) and Employee Performance Survey (EPS) were used for data collection. The instruments were validated by two experts in the field of Business Education and one in Measurement and Evaluation. Trail testing was used to establish the reliability of the instrument, and data collected were analyzed using Cronbach alpha, which yielded coefficients of .89 for IOCKSP-PAS, and .91 obtained for EPS. Five hundred and twenty-eight (528) duly completed copies of the instrument were retrieved and used for data analysis. Mean, and standard deviation was used to answer the the research question and determine the homogeneity of the respondents’ ratings, while a t-test was used to test the hypothesis. Findings revealed that administrative staff strongly agree that tacit knowledge sharing influences their performance in higher institutions in Anambra State. Gender did not significantly influence respondents’ mean ratings on the influence of tacit knowledge sharing on the performance of administrative staff. The researchers concluded that building a working environment that promotes tacit knowledge sharing can improve the performance of administrative staff to a very high level. It was therefore recommended, among others, that the management of higher institutions in Anambra state and Nigeria in general should build a strong working relationship that promotes trust among administrative staff. This trust will encourage the administrative staff to feel free to share their knowledge with other colleagues to achieve the institutions’ set goals

Downloads

Published

2024-03-29

How to Cite

Umezulike, A. N. ., Okoye, . A. C. ., Ezenwanne , . R. C. ., & Ufaroh, P. C. . (2024). NAVIGATING KNOWLEDGE DYNAMICS: THE ROLE OF TACIT KNOWLEDGE SHARING IN ENHANCING ADMINISTRATIVE STAFF PERFORMANCE IN HIGHER EDUCATION IN ANAMBRA STATE, NIGERIA. Irish Journal of Educational Practice, 7(2), 1–10. Retrieved from https://aspjournals.org/Journals/index.php/ijep/article/view/587

Issue

Section

Articles