IMPACT OF ARTIFICIAL INTELLIGENCE POWERED CHATBOTS ON PROBLEM-SOLVING SKILLS AND SELF-ESTEEM OF SENIOR SECONDARY SCHOOL STUDENTS IN THE FEDERAL CAPITAL TERRITORY ABUJA, NIGERIA
Keywords:
Artificial intelligence, AI Powered chatbots, Problem-solving skills, Self-esteemAbstract
The study examined the impact of artificial intelligence powered chatbots on problem-solving skills and self-esteem of senior secondary school students in the Federal Capital Territory Abuja, Nigeria. Seven research questions and four hypotheses were formulated to guide the study. The research employed correlational survey design. The population comprised 66,390 students in Abuja. The sample was three hundred and eighty four (382) students. A self-design questionnaire was used for the study. The questionnaire was titled: Students’ AI-Chatbots on Problem-solving Skills and Self-esteem Questionnaire (AIPSQ). The reliability coefficient index of 0.82 was obtained using test-retest. The data collected were analyzed using mean scores, standard deviation, t-test and Pearson Product Moment Correlation Coefficient (PPMCC). The findings showed that there is no significant relationship between AI Powered Chatbots usage and problem-solving skills of senior secondary school students in FCT, Abuja, Nigeria and there is no significant relationship between AI Powered Chatbots usage and self-esteem of senior secondary school students in FCT, Abuja, Nigeria. Based on their findings the study recommended that school authorities and social proprietors should provide conducive learning environment with necessary infrastructural facilities needed for effective AI Powered Chatbots instruction teaching since the method was found to be effective in boosting students’ problem-skills and self-esteem in classroom learning
References
Adeshola, I., & Adepoju, A. P. (2023). The opportunities and challenges of ChatGPT in education. Interactive Learning Environments, 1–14. https://doi.org/10.1080/10494820.2023.2253858
African Union (AU). (2024). Continental artificial intelligence strategy: Harnessing AI for Africa’s development and prosperity. African Union. https://au.int/sites/default/files/documents/44004-doc-EN-Continental_AI_Strategy_July_2024.pdf
Ahmad, S. F., Han, H., Alam, M. M., Rehmat, M., Irshad, M., Arraño-Muñoz, M., & Ariza-Montes, A. (2023). Impact of artificial intelligence on human loss in decision making, laziness and safety in education. Humanities and Social Sciences Communications, 10(1), 1–14. https://doi.org/10.1057/s41599-023-01787-8
Alexopoulos, P. (2024). Higher education students' views on the use of artificial intelligence for teaching students with specific learning disabilities. European Journal of Open Education and E-learning Studies, 9(1). https://doi.org/10.46827/ejoe.v9i1.5518
Bibi, Z., & Atta, A. (2024). The role of ChatGPT as AI English writing assistant: A study of students’ perceptions, experiences, and satisfaction. Annals of Human and Social Sciences, 5(1), 433–443. https://doi.org/10.35484/ahss.2024(5-I)39
Bucea-Manea-Țoniş, R., Kuleto, V., Gudei, S. C. D., Lianu, C., Lianu, C., Ilić, M. P., & Păun, D. (2022). Artificial intelligence potential in higher education institutions enhanced learning environment in Romania and Serbia. Sustainability, 14(10), 5842. https://doi.org/10.3390/su14105842
Chiu, T. K. F., Meng, H., Chai, C. S., King, I., Wong, S., & Yam, Y. (2022). Creation and evaluation of a pretertiary Artificial Intelligence (AI) curriculum. IEEE Transactions on Education, 65(1), 30–39. https://doi.org/10.1109/te.2021.3085878
Cowan, E. T., Schapiro, A. C., Dunsmoor, J. E., & Murty, V. P. (2021). Memory consolidation as an adaptive process. Psychonomic Bulletin & Review, 28(6), 1796–1810. https://doi.org/10.3758/s13423-021-01978-x
Diffang, A. D., Mansur, S., & Mohammed, H. M. (2024). Information and communication technology: A panacea for addressing teaching and learning pedagogy among teachers using fifth generation technology in 21st century Nigeria. International Journal of Social Sciences and Management Research, 10(8), 386–394. https://doi.org/10.56201/ijssmr.v10.no8.2024.pg386.394
Elbanna, S., & Armstrong, L. (2024). Exploring the integration of ChatGPT in education: Adapting for the future. Management & Sustainability: An Arab Review, 3(1), 16–29. https://doi.org/10.1108/MSAR-03-2023-0016
Ericsson, E., & Johansson, S. (2023). English speaking practice with conversational AI: Lower secondary students’ educational experiences over time. Computers and Education: Artificial Intelligence, 5, 100164. https://doi.org/10.1016/j.caeai.2023.100164
Gidado, B. K. (2000). Environmental factors and student’s poor academic performance in Bauchi State secondary schools. Abuja Journal of Education, 3(1), 5–15.
Gidado, B. K., Apeh, H. A., & Akinjobi, F. N. (2025). Relationship between self-esteem and academic achievement of senior secondary school students in North-Central, Nigeria. Asian Journal of Education and Social Studies, 51(2), 99–110. https://doi.org/10.9734/ajess/2025/v51i21770
Gidado, B. K., & Zubair, T. H. (2025). Effect of artificial intelligence (AI-ChatGPT) on educational psychology students’ engagement, interest and achievement in the Institute of Education, University of Abuja, Abuja, Nigeria. Asian Journal of Advanced Research and Reports, 19(3), 80–92. https://doi.org/10.9734/ajarr/2025/v19i3923
Hua, S., Jin, S., & Jiang, S. (2024). The limitations and ethical considerations of ChatGPT. Data Intelligence, 6(1), 201–239. https://doi.org/10.1162/dint_a_00243
Sanusi, I. T., Oyelere, S. S., Vartiainen, H., Suhonen, J., & Tukiainen, M. (2023). Developing middle school students’ understanding of machine learning in an African school. Computers and Education: Artificial Intelligence, 5, 100155. https://doi.org/10.1016/j.caeai.2023.100155
Van Brummelen, J., Tabunshchyk, V., & Heng, T. (2021). “Alexa, can I program you?”: Student perceptions of conversational artificial intelligence before and after programming Alexa. In M. Roussou, S. Shahid, J. A. Fails, & M. Landoni (Eds.), Proceedings of the 20th Annual ACM Interaction Design and Children Conference (pp. 305–313). ACM. https://doi.org/10.1145/3459990.3460730
Williams, R., Park, H. W., Oh, L., & Breazeal, C. (2019). PopBots: Designing an artificial intelligence curriculum for early childhood education. Proceedings of the AAAI Conference on Artificial Intelligence, 33(1), 9729–9736. https://doi.org/10.1609/aaai.v33i01.33019729
Yilmaz, R., & Karaoglan, F. G. (2023). The effect of generative artificial intelligence (AI)-based tool use on students’ computational thinking skills, programming self-efficacy and motivation. Computers and Education: Artificial Intelligence, 4, 100147. https://doi.org/10.1016/j.caeai.2023.100147
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Irish Journal of Educational Practice

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.