LEADERSHIP STYLES AND EMPLOYEES’ EFFECTIVENESS IN THE HOSPITALITY INDUSTRY IN OWERRI METROPOLIS, IMO STATE

Abstract

The study examined the effect of Leadership Styles on Employees’ Effectiveness in the Hospitality Industry in Owerri Metropolis. Specific objectives include: to determine how democratic leadership style affects employee effectiveness, to evaluate the extent to which dynamic leadership style affects employee effectiveness, to assess the way strategic leadership style affects employee effectiveness in the hospitality industry in Owerri metropolis, Imo state in the hospitality industry in Owerri metropolis, Imo state. A survey of research design was adopted for the study. A primary source of data was adopted for the study. Questionnaires and oral interviews were used as an instrument for data collection. Data collected was analyzed using statistical weighted mean and chi-square statistical analysis while the presentation was done on simple frequency distribution and chi-square tables. The result shows that there is a relationship between democratic leadership style and employee effectiveness, that there is a strong correlation between dynamic leadership style and employee effectiveness, and that strategic leadership style has a positive bearing on employee effectiveness in the hospitality industry in Owerri metropolis, Imo state. It was concluded that Leadership Styles significantly affect Employees’ Effectiveness in the Hospitality Industry in Owerri Metropolis. It was recommended that it is critical for managers/organizational leadership in the hospitality industry to realize that they have to adjust their behavior to social and organizational changes by adopting a more dynamic leadership style that participative decision provides