EMPLOYEE EMPOWERMENT PRACTICES AND EMPLOYEE WORK OUTCOMES OF NON-ACADEMIC STAFF IN PUBLIC UNIVERSITIES IN SOUTH-SOUTH, NIGERIA

Abstract

This study examined the relationship between employee empowerment practices and employee work outcomes of non-teaching staff in public universities in South-South, Nigeria. The study adopted the crosssectional research survey design. Primary data was generated through structured questionnaire. The population for the study comprised of a total of 27,759 non-academic staff of the universities in the south-south. The sample size of three hundred and ninety-four was determined using the Taro Yamane sample size determination formula. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient. The tests were carried out at a 0.05 significance level. Findings revealed that there is a significant relationship between employee empowerment practices and employee work outcomes of non-teaching staff in public universities in South-South, Nigeria. Thus, the results indicate employee empowerment practices positively enhance employee work outcomes of non-teaching staff in public universities in SouthSouth, Nigeria. Therefore, the study recommends that public universities should actively promote employee empowerment by involving non-teaching staff in decision-making processes, providing opportunities for autonomy and responsibility, and encouraging them to take ownership of their work